What is the purpose of a client consultation before a service?

The purpose of a client consultation before a service is to assess the client's needs and preferences. This foundational step allows the cosmetologist to understand what the client wants and to discuss any specific concerns or goals related to their desired outcome. It establishes clear communication between the client and the service provider, ensuring that both parties are on the same page about expectations. This tailored approach helps improve client satisfaction and trust, making it more likely that the client will be pleased with the final results.

In contrast, while upselling additional products can be a part of a client relationship, the primary function of a consultation is genuinely to assess needs rather than to make a sales pitch. Limiting the duration of an appointment or checking inventory are operational considerations that do not directly relate to the personal and customized interaction intended during a client consultation.